Save time. Manage your account with Falcon Online.


In just a few clicks, you can view your current or past bill statements, download a PDF copy and see your account status in real-time

Make a payment

With Falcon, you can securely change your payment method or make an overdue payment in real-time. Your credit or debit card details are safe & secured by eWAY's military grade security. 

Falcon on your mobile

If you're always on the move, download the Falcon app for iPhone or Android to access all of your account details at your fingertips.


Monitor your usage online, so you know how you're tracking and how much your consuming every month.

Support and broadband network updates

Get step by step help for nbn™ and broadband troubleshooting issues, plus up to the minute broadband network status updates.

Move with Falcon

You can move your Falcon nbn™ service with you as long as you are moving to another nbn™ ready home. With Falcon, there are no setup or relocation fees.